FREQUENTLY ASKED QUESTIONS (FAQS)
Yes we procure and use only Genuine Parts for all brands of cars.
If you give us your car in the first half then we can deliver it back to you by evening. If we get the car in the evening, then it will be ready for delivery next day first half.
Yes we have 2-Tech bays carrying out express service with 90 minutes Turnaround time
Yes, we have Exterior car wash, interior vacuum, Upholstery and Interior Deep Cleaning options.
Yes! Once your appointment date and time is booked, we will assign a Driver to pick your car from the address provided by you. Your new as ever car will be dropped at your door-step once the Service is complete and the time of delivery is confirmed by you.
Yes! We have hired OEM trained and certified technicians who are experts in their field of operation. So rest assured, your car will be in experienced hands!
Yes! We have a 44,000 Square feet Service center with state of the art Body Shop, Paint Booth and equipments. Be it a minor scratch or a major dent, we can take care of it!
Yes we have a tie with majority of the Insurance Companies for hassle-free cashless claims. For 2-3 insurance that we do not have cashless, the money gets reimbursed within 2-3 working days. You can contact us to confirm basis of the insurance that you have.
Yes! And absolutely hassle-free! Just give us your previous insurance details and we’ll handle the rest in a jiffy!
Yes! We can send you a link, our bank account details or UPI details that will help you make the payment without coming in contact with any outsider.
(i) If the vehicle does not crank, then the battery might be dead. You can jump start the car or call the Alphation Auto Helpline Number.
(ii) If the vehicle cranks, but does not start, then either the fuel is empty or there might be an issue with the vehicle starting system, Contact the Alphation Auto Helpline Number for further assistance.
No. Value-Added Services are not a part of Periodic Maintenance. They are optional services that are aimed to extend durability and to provide a new look to the car.
All indicators have their own purpose, but Low Oil Pressure indicator, Malfunction Indicator Lamp and Temperature Gauge need to be given utmost importance. We have mentioned about all the important Dashboard Indicators on our Social Media handles as a part of #Wednesdaywisdom. You can follow us on any of our Social Media platforms to know more or visit us for a informative discussion.
Service Appointments can be made by one of the following ways:
(i) Alphation Auto Website: Visit the Book Your Service section to make an appointment.
(ii) Direct Call: Customers can call Alphation Auto directly and book their appointments.